Privacy Policy 

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We appreciate your interest in Stack It Up Storage ("we," "us," or "our") and recognize the importance of your privacy. To help you understand how we handle your information, this Privacy Policy explains the types of data we collect, how we use and protect it, and the choices you have regarding your personal information. By visiting our website, https://www.stackitupstorage.com/ (the "Website"), or using our services, you agree to the terms outlined in this policy. This policy may be updated periodically, so please check back for any changes.

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1. Information We Collect

We gather information to enhance your experience and ensure the security of our services. This includes both personal and non-personal data to facilitate our operations and improve user satisfaction.

a. Personal Information

Personal information is data that can be used to identify you as an individual, which may include:

• Your full name

• Email address

• Phone number

• Mailing address

• Payment and billing details

• Any information you voluntarily provide when contacting us or using our services

b. Non-Personal Information

We also collect non-personal data to help analyze trends and improve our services, including:

• Your IP address and general location

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the Website

• Clickstream data and referring websites

• Cookies and other tracking technologies (see Section 5)

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2. How We Use Your Information

The information we collect is used to provide and improve our services while maintaining a secure and seamless experience. We may use your data to:

• Process storage unit reservations and manage your account

• Communicate with you regarding inquiries, transactions, or customer support

• Handle payments and generate billing statements

• Detect and prevent fraudulent or unauthorized activities

• Enhance the functionality of our Website

• Send marketing materials, promotions, or newsletters (with your consent)

• Comply with legal and regulatory obligations

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We handle your data responsibly and ensure it is used only for its intended purposes.

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3. Sharing Your Information

Your privacy is important to us, and we do not sell or rent your personal information to third parties. However, there are circumstances where we may share your data:

• Service Providers: We work with third-party vendors for payment processing, website hosting, and customer support.

• Legal Compliance: If required by law, we may disclose information in response to legal requests such as subpoenas or court orders.

• Business Transactions: In cases of mergers, acquisitions, or company asset transfers, your information may be part of the transaction.

• Security and Fraud Prevention: We may share information with law enforcement or regulatory authorities to prevent fraud or other harmful activities.

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4. Safeguarding Your Data

We take data security seriously and implement protective measures to prevent unauthorized access, disclosure, or misuse of your personal information. These include:

• Encryption technologies to secure data transmissions

• Restricted access to sensitive information

• Routine monitoring and security audits

• Compliance with industry best practices for data protection

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While we take extensive precautions, no online system is entirely immune to security risks. We recommend safeguarding your login credentials and using strong passwords.

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5. Cookies & Tracking Technologies

To enhance user experience and analyze Website performance, we use cookies and similar tracking tools. These allow us to:

• Recognize returning visitors and remember user preferences

• Analyze visitor behavior and improve site functionality

• Deliver targeted advertising (if applicable)

You can modify your browser settings to disable cookies, though some Website features may not function properly without them.

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6. Your Rights and Choices

We believe in transparency and giving you control over your personal data. You have the right to:

• Access & Correct Your Information: Request a copy of your personal data and make necessary corrections.

• Opt-Out of Marketing Communications: Unsubscribe from marketing emails at any time.

• Request Data Deletion: Ask us to delete your personal information, subject to legal or contractual requirements.

• Restrict or Object to Data Processing: Under certain conditions, you may request limits on how we use your data.

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7. Third-Party Links and Services

Our website may contain links to external sites. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing personal information.

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8. Reviews, Comments, and Other Submissions

We welcome feedback from our users. By submitting content to our website, including reviews, comments, photographs, videos, or suggestions (collectively, "submissions"), you grant Stack It Up Storage and our affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display and perform such submissions in any media, now known or hereafter devised.

You also grant us the right to use your name in connection with your submission if we choose to do so. We take no responsibility for any content posted by users and reserve the right to remove any submissions that violate our policies, including but not limited to:

• Unlawful, threatening, defamatory, obscene, or otherwise objectionable content

• Commercial solicitations or advertisements

• Content that infringes on copyrights, trademarks, or other proprietary rights

By submitting content, you acknowledge that you are solely responsible for its accuracy and legality.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of our Website indicates your acceptance of these changes.

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10. Contact Information

For any questions or concerns about this Privacy Policy or your personal data, please contact us:

Stack It Up Storage
Address: 9605 Avenue P, Lubbock, TX 79423
 

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.